All of your items will be delivered directly to your specified delivery address via UPS. FREE standard Shipping on orders over $150(excluding Tax,standard shipping and handling for all other orders will be charged at $9.00 irrespective of how many items you place within your order
You may send your order to a different address other than your billing address if you wish. If you want to take advantage of this facility, simply click "Add new address" on the checkout page and follow the instructions given. Please note you can only send items from a single order to one address, whether it is the billing address or an alternate. Multi address delivery for single orders is not available
Please note that if you have multiple items in your shopping bag your goods may be shipped to you from different locations and therefore will arrive in separate deliveries.
Strollers(with the exception of Mylo-Black Jack), highchairs, bedding sets and rocking animals will be shipped from our US warehouse and will take approx 2 – 7 working days to reach you depending on where you live. See transit map
All other items will be shipped directly to you from the UK and will take approx 5 – 8 working days to reach you.
We will try to meet any date stated for delivery however these dates are not guaranteed. Please be aware that we do not currently have an express delivery service available in the US.
If you are not at home when your parcel is delivered the carrier will leave you a card with the details for you to arrange for a convenient time to make the delivery.
As soon as your items have left our warehouses you can track the progress of your delivery.
The details of how to track your order and your unique tracking numbers will be included in your order shipped confirmation
Please note that shipments from the UK to the US are subject to Federal import regulations which can incur duties and taxes upon entry into the US. For your convenience we have included this duty on your behalf wherever it applies. However, in the unlikely event that you are charged US import duties or fees for US customs clearance, please contact our Customer Services team on 1800-490-0331 and provide us with the proof of payment and the customs paperwork showing that the charges relate to your Mamas & Papas parcel) and we'll gladly reimburse you. Please note international shipments may be subject to cross-border inspections by customs authorities